Integrated Telephony Solutions for Sage ACT! Call On CRM is a comprehensive communications solution that combines the two most powerful customer contact business tools - your phone system and your Sage ACT! Customer Relationship Management (CRM) software system. It is designed to help businesses deliver an optimal customer experience using advanced IP telephony to drive business value in every customer interaction. Click here to see screenshots & more details of Call On CRM for Sage ACT!     Key Benefits:   Help your business deliver better customer service with simplified call handling giving inbound call handlers easy access to Sage ACT! contact information and delivering screen pops of caller information. Record more information about each interaction with your customers, improving the customer's experience resulting in repeat business and more sales. Standards based VoIP solutions leverage your existing infrastructure to reduce your overall cost of ownership. Make your business more competitive with a complete, fully integrated solution that reduces implementation costs and an accelerated Return On Investment Future proofs your business with a software-based CRM communications solution that keeps pace as your changing business requirements by simply updating your system software.  Features: Click to Dial - Increase Sage ACT! user productivity by offering click to dial right from your Sage ACT! contact record. Call Histories - Create call histories and follow-up activities with automatic tracking of calling activity in the customer record. Screen Pops - Help your customers provide better service when inbound calls ring and automatically triggers a screen pop of Sage ACT! customer information to their desktop PC. Powerful VoIP Softswitch - Complete IP business telephone system is used as the foundation of the Call On CRM Solution. Unified Voice Messaging - Powerful unified messaging included a part of the Hosted VoIP solution. Retrieve your voicemails from anywhere or have them arrive via e-mail. Web-based call routing - Change the way your calls get routed with Simultaneous ring, remote office and more with this easy-to-use GUI application. Integration with business applications - Seamlessly integrates with 10.0 and later version of Sage ACT! CRM as standard. Self management and reporting CRM software solution - Simplified Web based management and reporting eliminates the need for expensive 3rd party support.  Multi-line support - Our advanced call handling solution allows simultaneous handling of multiple inbound and outbound calls. Conferencing - One click conferencing with multiple callers, just dial and start Reverse Lookup - Advanced Web 2.0 Integration with WhitePages.com and ZoomInfo.com APIs to lookup contact info by phone number, contact name or company.    System Requirements SIP Hardware RFC-3261 SIP/2.0 UDP-compliant endpoints such as gateways or phones Broadsoft based hosted IP service provider. See a list of carriers here Client Requirements Windows® XP SP2 (32-bit only) Windows Server 2003 SP2 (32-bit and 64-bit) Windows Vista (32-bit and 64-bit) Windows Server 2008 (32-bit and 64-bit) Windows 7 (32-bit and 64-bit) - Home - Professional - Media Center 2004 - Media Center 2005 - Web Edition - Standard Edition - Enterprise Edition - Small Business Server - Home Basic - Home Premium - Business - Enterprise - Ultimate - Web Edition - Standard Edition - Enterprise Edition - Home Basic - Home Premium - Professional - Enterprise - Ultimate - 600 MHz Pentium® III processor (or equivalent) - 512 MB system memory (1 GB recommended) - 1.8 GHz Pentium IV processor (or equivalent) - 1 GB system memory - 1 GB available hard disk space - CD-ROM drive - SVGA (800x600) or higher resolution monitor ACT! minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, ACT! by Sage is designed to work with up to 10 users; ACT! by Sage Premium Solutions are intended for more than 10 users. Recommended server system requirements are for environments of more than one user. Supported Sage ACT! software versions   Sage ACT! Pro Sage ACT! Premium Sage ACT! for Real Estate Sage ACT! Premium for Real Estate Sage ACT! for Financial Professionals Sage ACT! Premium for Financial Professionals Sage ACT! Premium 2008 (10.0) (EX Edition) Sage ACT! Premium 2008 (10.0) (ST Edition) Sage ACT! Premium for Web 2008 (10.0) (EX Edition) Sage ACT! Premium for Web 2008 (10.0) (ST Edition)   Register now and get started with a Free 30 day trial

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